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Customer Support

Cyber security is becoming one of the major concerns of every organization. No matter what the size of the organization is, there is a need to secure all the data in order to protect it. Although there are several options available that provides cyber security services to the organization but at RIS group, we provide the best possible security and compliance services to our clients. It is the values that make a company the best choice.

We value our clients so we have developed services that provide support to them. Our goal is to satisfy our clients with our services that is why we have developed the best customer support services for them. Here are the points we believe are essential for providing support to the clients:

Clear communication skills:

Communication is essential in each and every field of life. When it comes to the cyber security, every organization is concerned about it so we try to make communications clear. Leaving behind no doubt, everything is communicated in a simple and clear way to our customers so they can understand every aspect and take the right decision.

Empathy:

We consider that an empathic approach is one of the best customer support an organization can provide. With this ability, people will get a detailed understanding of the problems faced by the organizations. As we know that cyber security solutions are essential for every organization, we are concerned about their problems. This is the reason we prefer working with the empathetic approach to provide best solutions to our customers.

Performance:

We are here to provide the best possible compliance and security services to our customers. For us, the expertise is of the greatest importance. Every member of our team is an expert in their field. Hence, providing the best quality services to the customers.

Situation evaluation:

Every organization works with a different approach and the nature of the work also differs. This is why a single technique cannot be applied to each and every one. Our team members are trained in a way that they have the ability to evaluate the needs of the current hour. On the basis of this evaluation and analysis, further effective decisions are taken.

Respect:

Respect is one of the most important factors when it comes to the satisfaction of the customers. We, at RIS group, value our customer so we consider their needs and concerns important.

Flexibility:

We are well aware of the fact that every organization has different needs. This rule is applied when the cyber security services are provided to our customers. A slight bending of the rules to increase the customer satisfaction and to cater their needs is one of our core values.

Dependability:

One of the most important components of customer support is dependability. We are always present to our customers at the time of need. No matter what the situation is, they can always contact us.

About Us

RIS Group is a leader in cybersecurity solutions that help organizations whether small, medium or large to reduce the risk of cyber breaches and demonstrate compliance. We are best in tightly integrating and automating all eight critical IT GRC components: Risk Management, Compliance Management, Audit Management, Vendor Management, Incident Response Management, Vulnerability Management and Policy Management.

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  • Cybersecurity awareness, the best Investment July 24, 2017

Contact Us

Address:

5900 Balcones Dr, Suite 8157 Austin Texas 78731

Phone:

281-803-8431

Fax:

(855) 544-8747

Email:

info@risgroup.org

NAICS Codes

541511 541512
541619 541618
324110 541611


DUNS: 080764941
CAGE Code: 7WVL6
EIN: 821944210

©2022 Ris Group. All Rights Reserved
  • Home
  • Consulting
    • Incident Response
    • Cloud Consulting
    • Cyber Risk Assessment
    • Penetration Testing
    • Application Development and Management Solution
  • Compliance
    • DFARS 7012 & NIST SP 800-171
    • PCI DSS Compliance
    • FISMA | GBLA | SOX
  • About Us
  • Why Us
    • Our Focus
    • Our Experience
    • Customer Support
  • Cyber Security Training
  • Contact Us
Ris Group